Terms & Conditions

Date: [08/07/2026]

Welcome to Dee Silks. These Terms & Conditions ("Terms") govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use this website.

1. General

Dee Silks reserves the right to modify these Terms at any time without prior notice. Any updates will be posted on this page, and your continued use of the website constitutes acceptance of the revised Terms.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

3. Products

We specialize in premium silk sarees, fabrics, and ethnic apparel.

We strive to display product colors and images as accurately as possible. However, actual colors may vary slightly due to monitor settings, lighting conditions, and photography.

As many of our products are handcrafted, slight variations in color, weave, texture, embroidery, or design are natural characteristics and should not be considered defects.

4. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices are subject to change without prior notice. We reserve the right to correct any pricing errors or inaccuracies.

5. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

  • Cancel or refuse any order.

  • Limit quantities purchased.

  • Request additional information before processing an order.

If your order is cancelled after payment has been received, a refund will be processed using the original payment method.

6. Payments

We accept secure payments through Shopify-supported payment gateways.

Your order will only be processed after successful payment authorization.

7. Shipping & Delivery

Shipping timelines are estimates and may vary depending on your location, courier availability, festivals, weather conditions, or unforeseen circumstances.

Dee Silks is not responsible for delays caused by third-party courier services.

Customers are responsible for providing accurate shipping information. Additional shipping charges due to incorrect addresses may apply.

8. Returns & Exchanges

Returns and exchanges are governed by our Return & Refund Policy.

Please review the Return & Refund Policy before placing an order.

Products that have been worn, washed, altered, damaged, or are missing original tags and packaging may not be eligible for return or exchange.

9. Order Cancellation

Orders may be cancelled before they are shipped.

Once an order has been dispatched, cancellation requests cannot be accepted.

Customized, altered, or made-to-order products cannot be cancelled once production has begun.

10. Intellectual Property

All website content including images, logos, product descriptions, graphics, videos, text, designs, and branding is the exclusive property of Dee Silks.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Upload malicious software or harmful code.
  • Attempt unauthorized access to our systems.
  • Copy or misuse website content.
  • Interfere with website functionality.

Violation of these Terms may result in suspension or termination of access.

12. Accuracy of Information

We make every effort to ensure that product information is accurate.

However, occasional errors relating to pricing, descriptions, availability, or images may occur. Dee Silks reserves the right to correct such errors at any time without prior notice.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Dee Silks shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the website.
  • Delayed deliveries.
  • Product availability.
  • Technical interruptions.
  • Third-party services.

Our total liability shall not exceed the amount paid for the purchased product.

14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or policies of those websites.

15. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Force Majeure

Dee Silks shall not be held liable for delays or failure to perform obligations due to events beyond our reasonable control, including natural disasters, strikes, pandemics, government actions, internet failures, or courier disruptions.

17. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your City, State].

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Dee Silks

Email: deesilksofficial@gmail.com 

Phone:+91 9008367347