Privacy Policy

Date: 08/07/2026

At Dee Silks ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely by our payment partners; we do not store complete payment card details)
  • Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Time spent on our website
  • Referral source
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver products and services
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails, newsletters, and marketing communications (only where permitted by law or with your consent)

You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.

3. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Keep items in your shopping cart
  • Improve website functionality
  • Analyze website traffic
  • Measure marketing performance

Most web browsers allow you to control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

4. Payment Information

Payments are securely processed through Shopify-supported payment gateways.

Dee Silks does not store your complete credit card, debit card, or banking information on our servers.

5. Sharing Your Information

We may share your information only when necessary with trusted third parties, including:

  • Shipping and logistics partners
  • Payment service providers
  • Website hosting and ecommerce platform providers
  • Marketing and analytics service providers
  • Government or legal authorities where required by law

We do not sell, rent, or trade your personal information to third parties.

6. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Maintain business records
  • Resolve disputes
  • Meet legal, accounting, or tax obligations
  • Enforce our agreements

When no longer required, we will securely delete or anonymize your information where appropriate.

8. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent where applicable
  • Object to certain processing activities
  • Request a copy of your personal data

To exercise these rights, please contact us using the details below.

9. Third-Party Services

Our website may contain links to third-party websites or use third-party services.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. International Visitors

If you access our website from outside India, please note that your information may be processed and stored in India or other countries where our service providers operate.

By using our website, you consent to such transfers where permitted by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Dee Silks

Email: deesilksofficial@gmail.com 

Phone:+91 9008367347